What do readers want?

So I am writing Jonathen Franzen's essay "Why Bother" again. It's a briliant essay on why we, readers of fiction, even bother to read. He gives a pithy answer.

Franzen's answer channels the sociologist Shirley Heath, who has spent much of her career studying people who read, the one thing that pops up over-and-over in her study is that readers are drawn to unpredictability. The difficulty in "difficult" novels is the unpredictability of how a life turns out.

Shirley Heath found that the type of person who is a serious reader is not limited to white over-educated college graduates, but is rather diverse. The one thing that unites them is that readers are people who have faced serious up-heavels in their lives. Is it then a surprise that the bulk of book buyers, according to national book-seller statistics, are middle-aged white women? The sexual revolution created a fundamental schism in the expectations of women that separated their dreams of their own mother's simple future, to that of their own, vastly more complicated and more-fulfilling one.

Unpredictability is also about the contradictions that life throws up. Great fiction doesn't avoid the comforting fictions that we often tell ourselves about life. It doesn't hide the sudden heart-attack, the betrayal of a 50 year marriage, the back-stab in the time of war. Dilemnas are dilemnas precisely because conventional wisdoms cannot tell us which way we should go. Moral contradictions and ethical dilemnas are the deep well-springs of unpredictability.

However, great fiction, according to Franzen, is predictable in a certain way. It is predictable in the sense that the great mysteries of life have always been there. They have never been solved and they will never be solved. Ever since the first ape asked, "why me?", such questions have been asked over-and-over again. The question has not changed but the form of the question has. And they form it takes, has manifested in every age, in every decade, in every life-time in every possible, surprising and unpredictable way.